Meet The Hoffer Pest Solutions Team

Behind every effective treatment is a dedicated team. The professionals at Hoffer Pest Solutions bring hands-on experience, ongoing training, and a commitment to keeping your home pest-free year-round.

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Al Hoffer

Founder

Al Hoffer is the Founder of Hoffer Pest Solutions, a South Florida–based pest control company established in 1975. Built on integrity, hard work, and customer-first service, Al grew the business from the ground up into a trusted regional provider. His leadership laid the foundation for a family-run company committed to 5-star service, long-term relationships, and continuous improvement.

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Eric Hoffer

Chief Executive Officer

I was born in Boca Raton, FL and started working with my father at Hoffer Pest Solutions in 1995. My favorite aspect of our company is the friendly, knowledgeable team we have that makes coming to work everyday such a great experience! In my spare time, I enjoy being outdoors in the beautiful Florida sunshine, so you can usually find me golfing, fishing, or hunting.

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Paul DiLorenzo

Chief Operating Officer

Paul is a proven industry leader with over 25 years of operational and executive experience. From building high-performing divisions in the fuel industry to serving as Regional Vice President at Steritech, Paul has consistently led with integrity, accountability, and a relentless work ethic. As co-founder of Samco and partner in Hoffer Pest Solutions, he is known for developing strong teams, improving culture, and delivering measurable results.

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Debbie Waterbury

Corporate Secretary

Originally born in CT, I have lived in Florida most of my life. I enjoy our warm weather and spend most of my weekend time outdoors. I love to travel, spoil my kids (cats) and am an avid Elvis fan. I have enjoyed over 30 years of working in the Hoffer business and watching the family grow as well.

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Alan Hamel

Residential Service Manager

Born and raised in Waterbury, CT, I began working in the pest control industry in 2014 and joined Hoffer in 2016. As a service manager, I oversee the daily operations of the service team to ensure they are complying with safety and company standards. Outside of work, I like to spend time outdoors, enjoying the South Florida weather with my wife.

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Christian "Critter" Kidwell

Lawn Service Manager

Born and raised in Springboro, Ohio, Christian moved to the area in 2011 to be closer to the Miami Dolphins! When he is not working, Christian enjoys woodworking, going to concerts, enjoying the Florida weather, and of course going to Dolphins games! His favorite thing about working for Hoffer Pest Solutions is that the business is family owned and committed to doing the right thing and getting exceptional results.

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Donald Latendresse

QA Inspector

I was born and raised in Boston, Massachusetts. I enjoy working at Hoffer Pest Solutions because I am passionate about providing great service to our customers as I help our community solve their pest problems. In my free time I enjoy spending time with my wife of eighteen years as well as fishing and weight training.

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Frank Perez

Sales Manager

Born and raised in Miami, FL, I bring over 15 years of sales experience to Hoffer Pest Solutions. As Sales Manager, I lead, coach, train, and manage our sales team. My favorite part of working here is our incredible team, which makes every day enjoyable for both customers and employees. In my spare time, I love spending time with my wife and family, boating, attending concerts, and cheering on the Miami Dolphins.

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Angel Cordova

Commercial Services Manager

Angel oversees service quality, technician development, and operational performance across the commercial division. With a strong field background and deep knowledge of pest management protocols, Angel focuses on accountability, training, and client satisfaction. He works closely with technicians and leadership to ensure consistent execution, regulatory compliance, and delivery of the company’s 5-star service standard.

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Sahily Hernandez

HR/Recruiter

Sahily is a Human Resources Recruiter with 13 years of experience in Employee Relations and Company Culture. She began her career in 2012 at Power 96, where she developed a passion for advocating for employees and fostering positive workplaces. Known as a strong voice for employees, Sahily focuses on talent development, engagement, and aligning HR strategies with organizational goals.

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Kayla Barton

Customer Service Manager

Kayla oversees customer support operations and helps ensure every client interaction reflects the company’s commitment to excellent service. She manages scheduling coordination, customer communication, and issue resolution, working closely with both the office team and field technicians. Kayla’s focus on organization, responsiveness, and customer care helps maintain smooth day to day operations and the company’s 5-star service experience.

Five Star Service, Built Into Everything We Do

Exceptional service is not an add-on or a sales promise. It’s a standard we hold ourselves to in every interaction, from the first call to long after the work is done. Our approach to Five Star service is built on clear expectations, thoughtful communication, and consistent follow-through, so you always know what to expect and feel confident choosing us.

  1. Clear Standards & Consistency
    • A clearly defined, company-wide approach to service
    • The same high standards across Service, Sales, and Support
    • Reliable experiences no matter who you speak with
  2. Thoughtful, Respectful Communication
    • Empathetic, attentive conversations that respect your needs
    • Clear explanations and honest answers
    • Prompt responses and dependable follow-through
  3. Knowledge That Builds Confidence
    • A team that understands our services, processes, and solutions
    • Smooth coordination behind the scenes
    • The right answers and the right help, without delays
  4. Leadership-Driven Accountability
    • A culture guided by accountability and professionalism
    • Leaders who model the service experience we promise
    • Decisions made with care, clarity, and long-term trust in mind
  5. Service You Can Feel
    • Every interaction treated as an opportunity to serve well
    • Attention to both spoken and unspoken needs
    • A commitment to leaving every experience better than expected